Critical Success Factors for Implementation projects

Leaned out process 


Ownership by business process owners

Effort estimation - Schedule, Resources




Clear ownership on requirements & in detailed description of each requirement

Understand the impact of Customizations
 
No change requests after requirement gathering freeze; unless absolute show stoppers

Data migration - Start very early in the game - Volume, data cleansing, Minimum 4 loads

Infrastructure support - Software, Hardware, Network


List down any parallel projects that need to be scheduled / worked-out with

Imagine, Plan, Discuss, Think, Brainstorm, Fine tune the go-live strategy to the operational level on the what, when, how, who, where and why of each small data creation & update


Don't change your business process owners in the midst. Have long term visibility before you enroll them on board


Have a good mix of Old timers, Medium experienced and recently joined process owners from each process. Inducting new hires with good experience in processes and best practices  into the business at least one year before the planned start of the implementation project is a good option to consider

Consider training as an important task to connect to users and plan it ahead of time. Process owners need to drive this supported by project team


Don't overkill; don't try to achieve something from a business application that can be easily done in a different application. For example, BI is good for graphical reporting 


Have a good mix in Project team - Business application experts with insight in Business processes & well informed of trends, best practices and innovation


Look at the broader plan where the implementation projects fits into. Implementation project should look seamless and clearly as a part of the long term initiative

Don't overwork, overstress your project team. Work hard, party harder !

Make your team understand that Internal selling is fatal

Right job to right person. Camel delivers best in desert !

No city council work. Two working, Twelve monitoring !


Lead the team from front. Catch the bull by the horns.






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